Spa Etiquette

Help us create the ultimate experience for you and our other guests during your visit. Ethereal Day Spa and Salon is a smoke free facility.

Arrival

Please arrive on time for your scheduled appointment.

Lockers & Shower

Lockers are available for your use during your spa experience; we do recommend leaving all valuables at home. Refresh after your treatments with a hot shower.

Amenities

Heated towels, robes and slippers are provided to spa guests.

Cell Phones

We strive for a total relaxation environment; please plan to leave your phone turned off during spa treatments.

Gratuities

Gratuities are not included in our pricing, standard gratuity is 15%-20% of the total cost of your visit. Groups of 3 or more, a 20% gratuity will be added to the final service amount. No refunds

Credit Cards

We accept MasterCard, Visa, & Discover. No refunds on services provided.

Cancellation Policy

Your visit to the spa is special to us; we reserve time especially for you. All appointments must be secured with a valid credit card. Your credit card will not be charged until the day of your service.  If you would like to pay with cash or a different card at the time of your appointment, please let the staff know. Your credit card will be swiped after your appointment, refunds are not issued for services provided.

Cancellations or Rescheduling: All appointments require a 48 hour notice.

Cancellations made less than the required notice will result in a 50% charge of services requested, no shows will be charged the full service treatment fee.

Appointments made within 48 hours are automatically subject to a cancellation fee of 50% or 100% if a no show.

Gift Cards

We sell gift cards in any amount and can be used for all of our services. They are valid for 2 full calendar years after year of purchase.